Workforce

 

Overview

By 2014 everyone will be required to have electronic health records. The work required to reach this goal is expected to create a high demand in several types of health IT professionals to support this project. Our community college partners (see list below) provide an intensive non-degree education program designed to provide a pool of qualified workers with both medical and IT knowledge to ensure the electronic health record project will provide the quality and efficiency benefits needed, while maintaining privacy and security of medical information.  Training is provided in six different areas.

The Office of the National Coordinator for Health Information Technology (ONC) has defined these six job roles for the health information technology (HIT) workforce. This page provides the ONC’s basic description for each of those six job roles. More information about each role can be found by clicking on the link in each description.  Graduates of these programs can find a list of job openings at the HIMSS ONC HIT Workforce Development Program job board. 

Practice Workflow and Information Management Redesign Specialist

Workers in this role assist in reorganizing the work of a provider to take full advantage of the features of health IT in pursuit of meaningful use of health IT to improve health and care. (more)

 

Clinician/Practitioner Consultant

This role is similar to the “Practice Workflow and Information Management Redesign Specialists” role listed above; in addition to that role’s set of competencies, this role brings to bear the background and experience of a professional licensed to provide clinical care or a public health professional. (more)

 

Implementation Support Specialist

Workers in this role provide on-site user support for the period of time before and during implementation of health IT systems in clinical and public health settings. These individuals will provide support services, above and beyond what is provided by the vendor, to be sure the technology functions properly and is configured to meet the needs of the redesigned practice workflow. (more)

 

Implementation Manager

Workers in this role provide on-site management of mobile adoption support teams for the period of time before and during implementation of health IT systems in clinical and public health settings. (more)

 

Technical/Software Support Staff

Workers in this role will support on an ongoing basis the technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of software. They also provide one-on-one support, in a traditional “help desk” model, to individual users with questions or problems. (more)

 

Trainer

Workers in this role design and deliver training programs, using adult learning principles, to employees in clinical and public health settings.  (more)

 

 

Training Providers

Our community college partners have been tasked with providing training for both the new and existing workers who will fill these roles.  The three institutions listed below provide training in all six of the roles defined by the ONC.  You can find out more information about each program by clicking on the names of each of the institutions or by contacting one of the representatives listed below.

Chattanooga State Community College
Contact: Joejuana Morton, RHIA (joejuana.morton@chattanoogastate.edu) - 423.493.8777
Zebedee Williams, MPA (zebedee.williams@chattanoogastate.edu) - 423.493.8775
Format: Online   Stipends/Scholarships Available: Stipends Only
Length: Six Months   Cost: $360/workforce role
Minimum Requirements:
Students must have either a medical or an information technology background (by education or experience) before entry into this program.  (Click here for more info.)

 

Itawamba Community College
Contact: Lori Little (lalittle@iccms.edu) - 662.620.5122
Mallory Pennington - 662.620.5145
Format: Online
(some onsite testing)
  Stipends/Scholarships Available: Both
Length: Six Months   Cost: $50/class
Minimum Requirements:
Students must have either a medical or an information technology background (by education or experience) before entry into this program.  (Click here for more info.)

 

anta Fe Community College
Contact: Tracy Jones, RHIT (tracy.l.jones@sfcollege.edu) - 352.381.3730
Rachel Mosakowski (rachel.j.mosakowski@sfcollege.edu) - 352.381.3728
Format: Online   Stipends/Scholarships Available:
Length: Six Months   Cost: Variable
Minimum Requirements:
Students must have either a medical or an information technology background (by education or experience) before entry into this program. The Minimum Computer Requirements for participation in HIT Workforce Training Program-Online are 5 GB of free disk space, 1 GB RAM, a 32-bit operating system, a webcam and microphone, and administrative rights on the system.  (Click here for more info.)

 

Available Job Opportunties

The Office of the National Coordinator for Health Information Technology maintains a list of available job opportunities with healthcare organizational nationwide.  These organizations include physician's offices, hospitals, and EHR vendors.  Click here to view the list of available positions.